Jets7 Terms & Terms & Conditions – Complete Guide

1 General Terms & Conditions

Jets7 is an international online betting platform operating under a valid license. These Terms and Conditions form a legal agreement between Jets7 and its members. By using the platform, you agree to be bound by this agreement.

Jets7's terms and conditions have been prepared with Bangladeshi users in mind. In the event of any dispute, the English version shall prevail. However, every effort has been made to keep the translation as accurate as possible.

• These Terms and Conditions may be updated at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms.
• An internet connection and an active account are required to use Jets7's services.
• All content on the platform is the intellectual property of jets7.
• Jets7 is not liable for any technical issues or server downtime.

2 Account Registration & Usage

Accurate and up-to-date information is required when registering on Jets7. Accounts created with false information may be closed at any time and the balance forfeited.

Each individual may operate only one Jets7 account. If multiple accounts are found, all of them will be permanently closed and any deposited funds will not be returned.

• The name, address, and mobile number provided during registration must be accurate.
• It is entirely the user's responsibility to keep their account password secure.
• Sharing or selling your account to anyone else is strictly prohibited.
• If you suspect any unauthorized access to your account, contact Jets7 support immediately.
• Identity verification is required to change your email address.

3 Age Verification & KYC Process

Jets7 strictly prohibits anyone under 18 from using the platform. During registration, you must confirm that you are 18 or older. Jets7 may request proof of age verification at any time.

As part of the KYC (Know Your Customer) process, you may be required to submit one of the following documents:

1. National ID Card (NID)
2. Passport
3. Driving License
4. Any other government-issued identification

Withdrawals may be temporarily held until KYC verification is complete. Jets7 stores all KYC information with the highest level of security.

4 Deposits, Withdrawals & Financial Transactions

Jets7 supports deposits via bKash, Nagad, Rocket, and other local payment methods. Minimum and maximum deposit limits apply for each method and are displayed on the payments page.

The following rules apply to withdrawals:

• Withdrawals can only be made to the same payment method used for the original deposit.
• KYC verification is mandatory before your first withdrawal.
• Withdrawals are typically processed within 24 hours.
• Jets7 reserves the right to carry out additional verification for suspicious transactions.
• Jets7 complies with international regulations to prevent money laundering.
• There are no hidden charges on deposits or withdrawals, though your payment provider's own fees may apply.

5 Betting Rules & Conditions

Each market on Jets7 has its own specific rules. Once a bet is confirmed, it cannot be changed or cancelled — so please review all details carefully before placing your bet.

• Minimum and maximum bet amounts vary by market.
• If an event is cancelled, the stake for that bet will be refunded.
• Jets7 reserves the right to void bets placed late in live betting.
• Jets7 may void any bet placed at erroneous odds.
• Multiple accounts and syndicate betting are strictly prohibited.
• Bets linked to match-fixing or corruption will be voided automatically.

Jets7 reserves the right to change the odds on any betting market. In live betting, odds may be temporarily suspended or adjusted.

6 Bonus & Promotions Policy

Jets7 offers a variety of bonuses and promotions, including welcome bonuses, reload bonuses, cashback, and free bets. Each bonus comes with its own specific terms, which are detailed on the bonus page.

General bonus rules:

• Bonus funds cannot be withdrawn directly — the specified wagering requirements must be met first.
• Each bonus has a set timeframe to meet the wagering requirements. The bonus will be forfeited if this deadline is not met.
• Multiple bonus claims from the same individual or household are not permitted.
• Jets7 reserves the right to close any account found to be misusing bonuses.
• Some bonuses are only applicable to specific games or sports.
• Jets7 reserves the right to modify or cancel any bonus offer without prior notice.

7 Account Suspension & Closure Policy

Jets7 reserves the right to temporarily or permanently suspend any account for the following reasons:

• Registering with false information.
• Operating multiple accounts.
• Bonus abuse or fraudulent activity.
• Money laundering or suspicious financial activity.
• Use of hacking tools or unauthorized software.
• Misconduct toward other members or staff.

You may close your Jets7 account at any time by contacting our support team. Please withdraw any valid balance before closing your account.

8 Responsible Gaming Policy

Jets7 believes betting should be a form of entertainment, not a source of income. We encourage all members to bet responsibly. The following responsible gaming tools are available on Jets7:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limit: Set a maximum amount for each individual bet.
• Session Limit: Set a daily time limit to cap how long you can play each day.
• Cooling-Off Period: Take a break anywhere from 24 hours up to 30 days.
• Self-Exclusion: For an extended break, you can temporarily or permanently close your account.

If betting is negatively affecting your life, please reach out to our support team to activate Self-Exclusion. For more information, visit our Responsible Gaming page.

9 Dispute Resolution Process

If you have a dispute with Jets7, please contact our customer support team first. Most issues are resolved within 24–48 hours.

Steps for Dispute Resolution:

1. Reach our support team via live chat or email.
2. Submit a detailed description of the issue along with any supporting evidence.
3. The jets7 team will provide an initial response within a maximum of 7 business days.
4. Complex disputes may require additional time to investigate.
5. Jets7's decisions are considered final and binding.

10 Right to Amend & Limitations

Jets7 reserves the right to modify, update, or cancel these terms and conditions at any time. Members will be notified of significant changes via email or platform notification.

If any part of these terms is found to be legally unenforceable, the remaining provisions will continue to apply. Jets7 accepts no liability for:

• Bets lost due to internet disconnection.
• Errors or faults in third-party software or services.
• Losses resulting from the user's own negligence.
• Service interruptions due to unexpected technical issues.

If you have any questions about these Terms and Conditions, don't hesitate to contact the Jets7 support team. We're always here to help.